Terms of Service

These Terms of Service (“Terms”) govern access to and use of Taskonomy (the “Service”), operated by Taskonomy (“we”, “us”). By creating an account or using the Service, you agree to these Terms.

1. The Service

Taskonomy provides organization workspaces for agency delivery and operations, including projects, tasks, time tracking, collaboration, and related modules gated by your subscription plan. Features and limits may change as we improve the product.

2. Accounts and organizations

You must provide accurate registration information and keep credentials secure. You are responsible for activity under your account and for the people you invite into your organization. Organization owners and admins control membership, roles, and billing for that workspace.

3. Plans, billing, and storage

Paid plans are billed through Stripe according to the plan you select (flat organization pricing unless otherwise agreed). Free and paid plans may include limits on seats, projects, tasks, and file storage. Enterprise plans may include unlimited storage. Exceeding a limit may block uploads or invite flows until you upgrade, free capacity, or contact us.

Fees are generally non-refundable except where required by law or expressly stated at purchase. Downgrading may reduce available features and limits; you remain responsible for bringing usage within the new plan’s caps.

4. Acceptable use

You agree not to:

• Violate laws or third-party rights
• Upload malware, abusive content, or unlawful material
• Attempt to access others’ data without authorization
• Abuse, disrupt, or overload the Service or underlying infrastructure
• Resell the Service except as we expressly allow in writing

5. Customer content

You retain ownership of content you submit (“Customer Content”). You grant us a limited license to host, process, and display Customer Content solely to operate and improve the Service. You represent that you have the rights needed to submit that content.

6. Confidentiality and security

We implement reasonable administrative and technical safeguards. No method of transmission or storage is perfectly secure. You are responsible for configuring roles and for exporting/backing up critical Customer Content as needed for your business.

7. Intellectual property

The Service, branding, and underlying software are owned by Taskonomy and its licensors. These Terms do not transfer ownership of our IP to you.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TASKONOMY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, non-payment, or risk to the Service or other users. Upon termination, your right to access the Service ends; we may delete Customer Content after a reasonable retention period unless law requires otherwise.

11. Changes

We may update these Terms by posting a revised version and updating the “Last updated” date. Continued use after changes become effective constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms: [email protected]. Replace this address with your operating entity’s official contact before production launch.